Frequently Asked Questions


In the terms and conditions, it states that you don’t accept any liability, what does this mean?

As long as you provide us with the correct information, we cannot anticipate any issues. We file the tax claim with a copy of the supporting workings to HMRC.

To reduce the risk of error, our workings are prepared and reviewed by separate people. We also send you a copy of our final workings for your review and we will not file the claim until you approve it. 

We are available to chat on the phone, or you can email, to discuss any concerns or queries that you may have.

Ultimately tax affairs are always the individual’s responsibility. We act as your agent and will prepare your claim for you using the information that you provide us with. Our terms and conditions are standard terms and conditions. 

Why are you cheaper than RIFT?

I think the question should be rephrased, “why are RIFT so expensive?” RIFT charge a percentage of the amount that they claim and therefore the more they claim for you, the more they take. We charge a reasonable, fixed price for the work we do, every time.